Our Service Options
All Service contracts are built with you in mind. Every contract is backed by a comprehensive SLA, enabling you to build a flexible support package to suit current and future needs. Thanks to our strategic partners, we can offer global reach all centrally managed.
Service Type: Time & Materials / Backroom Only. 5 days 9-5. 5 days 7-7. 24/7
Site Response: On-Site Engineer. 40 minute. 1 – 4 Hour Options. Next Working Day
Other Options: Scheduled Service Visits. MAC work. On-Site Spares
Included as standard: Quarterly Health Check Visits . Dedicated Point of Contact. Global Reach, working with industry partners
Bespoke Add-ons: 24/7 Help Desk. Online access/communications/Support. Complete Account Management. Annual Preventative Maintenance
We provide the right solutions and skills to implement and support the most mission critical communications systems.
Our Trusted Partners
AVT Systems has partnership with industry-leading manufacturers and service providers that practice delivering exemplary service and support for legacy and new voice trading and recording systems.