020 7490 7977 info@avt-systems.co.uk

SERVICES

SERVICE OPTIONS

All Service contracts are built with you in mind.  Every contract is backed by a comprehensive SLA, enabling you to build a flexible support package to suit current and future needs.  Thanks to our strategic partners, we can offer global reach all centrally managed. 

You choose

Service Type:

Time & Materials / Backroom Only.  5 days 9-5.  5 days 7-7.  24/7

Site Response: 

On-Site Engineer.  40 minute.  1 – 4 Hour Options.  Next Working Day

Other Options

Scheduled Service Visits.  MAC work.  On-Site Spares

Included as standard:

Quarterly Health Check Visits .  Dedicated Point of Contact.  Global Reach, working with industry partners

Bespoke Add-ons

24/7 Help Desk.  Online access/communications/Support.  Complete Account Management.  Annual Preventative Maintenance

 

SUPPORT

Trader Voice

  • Speakerbus
  • IPC
  • BT
  • IP Trade
  • Sales & Maintenance
  • Legacy System Support
  • Moves Additions & Changes

Voice Recording

  • Compliance Recording
  • Mobile Call Recording
  • Consultancy
  • Implementation
  • Archiving
  • Support

Data Connectivity

  • Internet
  • VPN
  • Content Delivery
  • Data Centres

Voice Connectivity

  • Traditional ISDN
  • VoIP
  • SIP
  • Private Wires
  • Legacy Support
  • Hosted Voice