T: 020 7490 7977

Trader Voice Support

We specialise in providing voice systems and services for trading floors including, major exchanges, blue chip banks, brokerage firms, fund managers and contingency rooms.

We support multiple Trader Voice platforms including: BT  IPC  Speakerbus  IP Trade & Unify

We support Nortel Avaya & Cisco for traditional telephony systems

We Support Redbox, Nice & Verint call recording & compliance solutions   

We have a team of fully trained engineers

We offer a 24/7 help desk

We hold an extensive stock of new and legacy system spares including complete “ready to go” systems

We offer on-site resource for administration of all your voice systems

We’re Based in the city to meet the most critical response times

We offer scheduled health checks of your systems

We provide guaranteed costs savings verses current provider

We build tailored service packages to meet specific needs

We put the customer at the forefront of service

Our dedication is your reassurance

BESPOKE Service Options

All Service contracts are built with you in mind.  Every contract is backed by a comprehensive SLA, enabling you to build a flexible support package to suit current and future needs.  Thanks to our strategic partners, we can offer global reach all centrally managed. 

You choose

Service Type:

Time & Materials / Backroom Only.  5 days 9-5.  5 days 7-7.  24/7

Site Response:   

On-Site Engineer.  40 minute.  1 - 4 Hour Options.  Next Working Day

Other Options

Scheduled Service Visits.  MAC work.  On-Site Spares

Included as standard:

Quarterly Health Check Visits .  Dedicated Point of Contact.  Global Reach, working with industry partners

Bespoke Add-ons

24/7 Help Desk.  Online access/communications/Support.  Complete Account Management.  Annual Preventative Maintenance