Contact us to Discover an Alternative

0207 490 7977

With markets flat for several years, assets have been sweated while IT budgets have been shrinking.  To force investment manufacturers are imposing aggressive End of Service/End of Life/Sunset Policies on Trader Voice technologies.. However, you do have options.

We can help sweat those assets a little more, beyond EOL. With a multitude of spare parts and expertise to keep you supported. Let AVT be the alternative you need. Proven and dedicated to your business, you can depend on us to keep you running.

  • All major trader turret solutions covered (BT, IPC, Etrali, IP Trade,Speakerbus)
  • Compliance Call Recording Systems
  • IPT & PBX telephony

Trader Voice Support

AVT specialise in providing voice support services for trading floors including, major exchanges, blue chip banks, brokerage firms, fund managers and contingency rooms.

  • BT, IPC, Etrali, Speakerbus, IP Trade & Unify
  • IPT & PBX telephony for front and back office coverage
  • Redbox, Nice & Verint Call Recording  
  • Fully trained engineers with extensive experience in design and integration
  • 24/7 help desk
  • Excess of £1m in spares including complete “ready to go” systems
  • On-site resource for administration of all your voice systems
  • Based in the heart of the city to meet your response times
  • Scheduled health checks of your systems
  • Guaranteed costs savings verses your current provider
  • Tailored service packages to meet your specific needs
  • Putting you the customer at the forefront of service.

BESPOKE Service Options

Service Types (all with SLA)

  • Time & Materials
  • Backroom Only
  • 5 days 9-5 excluding Bank Holidays
  • 5 days 7-7 excluding Bank Holidays
  • 24/7

On-Site Response times

  • On-Site Engineer
  • 40 minute
  • 1 - 4 Hour Options
  • Next Working Day
  • Best Endeavours

Additional Options

  • Scheduled Service Visit
  • MAC work
  • On-Site Spares

Locations

  • Global reach with partners

Included as standard:

  • Quarterly Service Visits 
  • Single Point of Contact for Trader Voice
  • Global Reach, working with industry partners

Let us provide you with an alternative...... 
  • 24/7 Help Desk
  • Online access/communications/Support
  • Complete Account Management
  • Annual Preventative Maintenance